Responsible Gaming

Deposit Limits

Deposit limits allow you to control how much money you can add to your jp368 Account within a specified timeframe. This is one of the most effective tools for maintaining responsible gaming habits and preventing overspending.

• Daily Limits: Set maximum deposit amounts allowed per 24-hour period
• Weekly Limits: Control total deposits across 7-day rolling periods
• Monthly Limits: Establish monthly budget caps aligned with your financial planning

Deposit limits take effect immediately when reduced and apply across all payment methods including BCA, BRI, BNI, Mandiri, and e-wallets (OVO, DANA, GoPay). Increasing a limit requires a 24-hour cooling-off period before the new limit becomes active, giving you time to reconsider the decision.

How to set deposit limits: Log into your Account, navigate to Settings > Responsible Gaming > Deposit Limits, select your timeframe and amount, and confirm. You can review your current limits and deposit history at any time.

Loss Limits

Loss limits help you maintain control by capping the total net losses (deposits minus withdrawals and winnings) you can incur during a specified period. This protects you from chasing losses and helps enforce financial discipline.

• Daily Loss Limits: Prevent significant losses within a single day
• Weekly Loss Limits: Control cumulative losses across 7-day periods
• Monthly Loss Limits: Establish long-term loss boundaries

When you reach a loss limit, you will be unable to place additional wagers until the limit period resets, though you can still withdraw funds. Like deposit limits, reductions take effect immediately while increases require a 24-hour waiting period.

Session Time Limits & Reality Checks

It's easy to lose track of time while gaming. jp368 offers session management tools to help you stay aware of how long you've been playing and take regular breaks.

• Session Timers: Receive notifications after predetermined play durations (30 minutes, 1 hour, 2 hours, etc.)
• Reality Checks: Periodic pop-up reminders showing how long you've been logged in and your current session activity
• Auto-Logout: Automatically log out after a specified period of continuous play

These features help break gaming sessions into manageable chunks and prevent marathon sessions that can lead to fatigue, poor decision-making, and excessive spending. Taking regular breaks is a hallmark of responsible gaming behavior.

Time-Out (Cooling-Off Period)

A time-out is a temporary self-exclusion period during which your jp368 Account is suspended. This feature is ideal when you feel you need a short break from gaming to reassess your habits or deal with other life priorities.

• Duration Options: 24 hours, 48 hours, 7 days, 14 days, or 30 days
• Immediate Effect: Time-outs take effect as soon as you confirm the request
• No Early Reversal: Once activated, time-outs cannot be cancelled or reversed until the period expires

During a time-out, you cannot log into your Account, place bets, make deposits, or access any jp368 Services. You can still contact customer support to request withdrawal of any remaining Account balance. Time-outs do not affect your Account standing; your Account will automatically reactivate when the time-out period ends.

Self-Exclusion

Self-exclusion is a serious measure for individuals who feel their gaming is becoming problematic and need a longer break or permanent closure. jp368 fully supports users who make this responsible decision.

• Minimum Period: 6 months (can be extended to 1 year, 5 years, or permanent)
• Comprehensive Block: Prevents all access to jp368 Services, including new Account creation
• Cooling-Off Before Reinstatement: If you request Account reactivation after the self-exclusion period, there is a mandatory 7-day cooling-off period

To initiate self-exclusion, contact jp368 customer support at [email protected] with the subject line "Self-Exclusion Request." Our team will guide you through the process and ensure your Account is properly secured. Any remaining Account balance will be returned to you via your registered payment method.

Important: jp368 takes self-exclusion seriously and will use reasonable measures to prevent you from circumventing your exclusion, but ultimate responsibility rests with you. If you self-exclude, consider also registering with third-party exclusion programs that can help block access to other gaming sites.